Culb99 Terms & Conditions – Use of Services
Full Guidelines

1 Introduction & Definitions

These terms and conditions constitute a legally binding agreement between culb99.bet ("culb99", "we", "platform") and its members ("you", "user"). By opening an account, logging in, or using any service on culb99, you are deemed to have accepted these terms and conditions.

Key definitions used in this document:

• "culb99" – The culb99.bet website and its associated mobile applications, services, and content.
• "Member" – A person who has registered on culb99 and holds an active account.
• "Betting/Gaming Balance" – The actual money balance in a member's account, separate from any bonus balance.
• "Bonus Balance" – Promotional credits granted by culb99 that cannot be withdrawn until the specified wagering requirements are met.
• "Wagering Requirement" – A wagering requirement that must be met before a bonus can be withdrawn.

Culb99 is committed to providing players in Bangladesh with a safe, transparent, and entertaining online gaming environment. These terms and conditions are part of that commitment.

2 Eligibility & Registration

To register an account and use services on culb99, you must meet the following eligibility requirements:

• You must be 18 years of age or older. Minors are not permitted to use any services on culb99.
• Online gaming is not prohibited by law in your country of residence.
• You are of sound mind and are using this service of your own free will.
• You have not been banned from culb99.

All information provided during registration must be accurate, complete, and up to date. Providing false or incorrect information gives culb99 the right to close the account and forfeit any remaining balance.

3 Account Management

The security of your culb99 account is entirely your responsibility. Please keep the following in mind:

• Never share your username and password with anyone.
• Culb99 will never ask for your password via phone, email, or live chat.
• Always log out after using an unfamiliar device.
• We strongly recommend enabling two-factor authentication (2FA) on your account.
• If you notice any unusual activity on your account, contact culb99 Support immediately.

Keeping your account information up to date is your responsibility. If your mobile number or email address changes, update it on culb99, as this information is used for identity verification and payment processing.

Culb99 may request a National ID, passport, or other identity document at any time for account verification (KYC). If the required documents are not submitted within the specified timeframe, withdrawals may be temporarily suspended.

4 Deposits & Payments

The following rules apply when making a deposit on culb99:

When making a deposit, always enter the correct amount and reference number. Incorrect details may cause delays. culb99 only accepts deposits from payment methods registered in your own name. Deposits from third-party payment accounts are strictly prohibited.

5 Withdrawal Rules

The following rules apply when withdrawing winnings from culb99:

• Your account must be fully verified (KYC) before you can make a withdrawal.
• Withdrawals can only be made to the same payment method used for the deposit.
• Minimum withdrawal amount is ৳1,000.
• Standard withdrawal requests are processed within 30 minutes to 24 hours.
• Withdrawals for VIP members are processed with the highest priority.

Culb99 complies with anti-money laundering laws. In the case of suspicious transactions, culb99 may request additional information or documentation and may notify the relevant authorities. This is a legal obligation.

6 Bonuses & Promotions

Culb99's bonus and promotional offers are governed by the following general rules. Each offer may also carry its own specific terms, which will be clearly stated on the offer page.

• Every bonus offer must be used within its specified time limit. Once expired, the bonus will be automatically cancelled.
• To withdraw bonus funds, you must fulfill the applicable wagering requirement (typically 15–30x the bonus amount).
• Using multiple bonuses at the same time is generally not permitted unless the offer's terms state otherwise.
• Culb99 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Creating accounts or using betting strategies solely to earn bonuses will be considered bonus abuse.

Culb99 uses advanced technology to detect bonus abuse. If a member is found to have abused a bonus, all winnings derived from that bonus will be forfeited and the account may be closed.

7 Betting & Gaming rules

The following general rules apply to all betting and gaming activities on culb99:

• Once a bet or game has started, it generally cannot be cancelled. In certain circumstances, culb99 may offer the option to cancel a bet.
• If a match is cancelled or abandoned mid-way in Sports Betting, the outcome will be decided according to culb99's own rules.
• If a game is interrupted due to a lost internet connection, culb99 will determine the outcome based on server logs.
• Culb99's RNG system is regularly audited by independent third parties to ensure fair and unbiased outcomes.

Culb99 reserves the right to review the outcome of any bet or game. If an incorrect result is displayed due to a technical error or unusual circumstances, culb99 may correct or void that result, and culb99's decision in such matters is final.

8 Prohibited Activities

The following activities are strictly prohibited on culb99:

• Operating multiple accounts or using another person's account.
• Strategic betting with the intent to abuse the bonus system.
• Using culb99 for money laundering or any transaction involving illegal funds.
• Attempting to hack culb99's systems or bypass its security measures.
• Creating an account using a false identity or another person's information.
• Engaging in fraudulent activity against culb99.
• Assisting minors in accessing or using culb99.

9 Privacy & Data Protection

Culb99 is committed to protecting your personal information. We collect your data solely for the purpose of providing our services. culb99 will never sell your personal information to third parties.

Culb99 may use your information for the following purposes:

• Account verification and identity confirmation.
• Payment processing and financial transaction management.
• Customer support and communication.
• Fulfilling legal obligations and preventing money laundering.
• Improving service quality and delivering a personalized experience.

For more information, visit culb99's Privacy Policy Read.

10 Limitation of Liability

Culb99 is committed to delivering the highest standard of service; however, culb99's liability is limited in the following circumstances:

• When service is disrupted due to internet connectivity issues, power outages, or other technical problems.
• When a transaction is delayed due to issues on the part of a third-party payment provider.
• In cases of force majeure, such as natural disasters or government directives.
• Any loss resulting from your own negligence or failure to keep your account secure.

Culb99 may temporarily suspend services for routine maintenance. Members will be notified in advance wherever possible.

11 Account Closure & Suspension

Culb99 may suspend or permanently close an account under the following circumstances:

• Any violation of these Terms & Conditions.
• Suspicious or fraudulent activity.
• Failure to verify your account or providing false information.
• Direction from legal authorities.
• At the member's own request (self-exclusion).

You can request to close your account at any time through culb99 support. In such cases, you will be given the opportunity to withdraw your real balance (excluding any bonus balance), provided the required verification process is completed.

12 Changes to Terms & Conditions

Culb99 reserves the right to change, amend, or update these terms and conditions at any time. When changes are made:

• Members will be informed via email or notification before any significant changes take effect.
• Updated terms and conditions will be published at culb99.bet/terms-conditions and will take effect from the date of publication.
• Continued use of culb99 after any changes have taken effect will be considered acceptance of the updated Terms & Conditions.
• If you do not agree to the updated Terms & Conditions, you may request to close your account.

For any questions regarding these Terms & Conditions, please contact the culb99 support team: support@culb99.bet